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Terms of Use

■ Regarding ordering products

From the desired product page, select the quantity and click "Add to Cart".
After the order is completed, an order completion email will be automatically sent to the registered email address.
If you do not receive the e-mail after a while, please check the "Junk Folder" or check the order status from the order history.
Please set in advance so that you can receive emails from @

■ About payment

Only "credit card payment" is accepted.

* Installments and revolving payments may be available depending on the contract between the customer and the credit card company.
(If you do not have a contract to use revolving payment, you may not be able to use it.)
* The billing source will be displayed as "Light of Ashtar, Inc.".

■ About delivery

[Delivery from the United States]
It will be delivered by international mail from "FedEx" or "USPS".

[Delivery within Japan]
Delivered by "Kuroneko Yamato"

* Shipping is free * Shipping is only available within Japan and the United States.

Shipping to Japan is subject to customs duties.


■ About product delivery time

[For shipping from the United States]
It will be delivered in 10 days to 2 weeks.

[For domestic shipping]
It will be delivered in 3 days to 1 week.

* Delivery may be delayed due to postal conditions or other circumstances.

Privacy Policy

■ Privacy policy (personal information protection policy)

Light of Ashtar (the "Company") will comply with laws and other norms regarding the protection of personal information. Personal information we collect is information that can identify a specific individual, such as the name, date of birth, and address of the individual (including the fact that it can be easily collated with other information to identify a specific individual). Is called.
Collection of personal information We may collect personal information in the following cases. Applying for product orders, inquiries, requesting materials, answering questionnaire surveys, gift campaigns, etc.
Purpose of use of personal information We will use the personal information we receive from our customers to the extent necessary for the following purposes.

1)  To confirm and deliver the application for the purchased product
2)  For answering inquiries and contacting confirmation
3)  To inform customers of special projects (events, campaigns, etc.) and information on new products
Four)  To send you information about products and services
Five)  To send a questionnaire to ask customers about the products they want
6)  To check the purchase history and provide a full range of services
7)  To perform analysis to improve products and services
8)  To provide services that suit our customers

■ Disclosure of personal information to third parties

In principle, we will not disclose the acquired personal data of customers to any third party except in the following cases.

1)  When there is a customer's agreement after specifying the disclosure destination and the content of the disclosed information
2)  When payment is required for product purchase
3)  When requesting delivery of goods from a goods delivery company

Management and protection of personal information We will properly manage the personal information of our customers and strive to prevent loss, destruction, falsification, unauthorized access, leakage, etc.
Disclosure / correction / deletion of personal information We strive to manage personal information as accurately and up-to-date as possible. In addition, regarding disclosure and deletion of personal information, please contact our inquiry window by yourself.
In order to prevent leakage of personal information to a third party, we will respond only when we can confirm that the request was made by the customer himself / herself.

■ About revision of personal information protection policy

We will review and revise the privacy policy (personal information protection policy) as appropriate. The revised privacy policy (personal information protection policy) will be posted on our website as soon as possible.

Return Policy

■ Replacement of product defects, etc.

If you have any problems with the product, please contact us by email. After confirmation, we will exchange it for a non-defective product.

■ Returns / cancellations due to customer convenience

Basically, we cannot accept cancellations after shipping, but we will only accept cancellations if you can bear the round-trip shipping fee charged to our shop. Cancellation before shipping is possible. If you do not make a deposit within a week, it will be automatically canceled.
* Please contact us within 7 days after the item arrives and return it within 10 days after contacting us.

After confirming the conditions, please contact us by email or inquiry form.

Notation based on the Specified Commercial Transactions Law

Distributor: Light of Ashtar, Inc. 
Name of manager: Yoko Yamaguchi
CA, 92660-3272 United States
Phone number: + 1 (949) 338-6470
Email address:

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